Flexiroam X: Data Plan Cancellation Feature

Like the Low Cost Airlines we encourage our customers to be organised and purchase their Local Data Plans in advance.

    However, what happens if someone coughs and borders slam shut! All those beautiful GB's... down the drain... and we keep your money?

    Introducing the most ethical feature yet to appear in a Travel SIM:

    Local Data Plan Cancellation

    This feature helps you protect your travel budget by:
    • Helping you to avoid overbuying data plans that end up going unused
    • Preventing you from buying more expensive plans at the last minute
    • Enabling you to buy additional Data Plans (just in case) simply buy an additional data plan with a start date later in your trip.

    A Flexiroam Local Data Plan can be cancelled in the Flexiroam X App with just a few simple steps:

     1. Select 'View my plans' from the main menu screen

    2. Scroll down to the Data Plan you wish to cancel
    3. Click 'Cancel Plan'
    4. Confirm you wish to cancel the plan by clicking 'Proceed'

    5. Confirmation that your credit is safely back in your wallet

    Please note: Plan cancellation only applies to Local Data Plans

    Local Data Plans cannot be cancelled once they have started (at 00:00 Local time on their start date) or after any data has been Flexishared from the plan.


    If you have any questions regarding this product feature please chat with us. Have you used the feature yourself? Have you got any travel tips? Please let us know in the comments below.


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