**CLICK FRENZY** 2 x 1GB FLEXIROAM eSIM for $10

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Global Roaming made easy

FAQ

What is an eSIM?

The latest evolution available in newer model iPhone, iPad and Android devices. An eSIM is an 'embedded' SIM module that is built-in to your device.

It allows you to switch providers without having to physically swap out your SIM card.

This clever innovation is set to disrupt the telecommunications industry by allowing customers the ability to switch providers without having to visit a store, or have to fiddle around with their SIM Card tray.

Most eSIM also provides dual SIM mode meaning you can keep your home SIM & number active whilst overseas & use your Flexiroam eSIM to access cost effective data all over the globe.

Which Apple (iOS) devices are eSIM compatible?

Apple (iOS)

iPhone

- iPhone XR

- iPhone XS, XS Max, XS Max Global

- iPhone 11, 11 Pro, 11 Pro Max

- iPhone SE 2020

- iPhone 12, 12 Pro, 12 Pro Max

iPad

– iPad Pro 12.9‑inch (3rd, 4th generation)– iPad mini (5th generation)
– iPad Pro 11‑inch (1st, 2nd generation)
– iPad Air (3rd, 4th generation)
-

– iPad (7th, 8th generation)



Which Android devices are eSIM compatible?

Android

– Pixel 3a, Pixel 4, Pixel 5
– Samsung Galaxy S20, S20+, S20 Ultra, S21+ 5G, and S21 Ultra 5G(Single SIM Nano-SIM and/or eSIM models)
– Galaxy Fold LTE (SM-F900F model)
– Samsung Galaxy Z Flip
– Samsung Galaxy Note 20, Note 20 Ultra, Ultra 5g
– Huawei P40, P40 Pro, Mate 40 Pro
– Motorola Razr 2020

What is a microchip 'SIM sticker'?

If you haven't yet upgraded to the iPhone XR or XS but still want dual SIM capabilities, then our Microchip or 'SIM sticker' is the answer. It is a wafer thin SIM that is affixes to your home SIM with a one time application. It enables dual SIM functionality for iOS (and Android) phones by allowing you to toggle between the within the Flexiroam X App.

Do you have normal SIMs?

Yes, we do!

Our Flexiroam SIM Card is a 3-in-1 thats fits standard. micro & nano SIM Card slots.

It has all of the same awesome features of the eSIM and can be easily upgraded to our eSIM when you upgrade your device.

How do I start using data?

To start using data with Flexiroam:

1. Purchase a Starter Pack: eSIM or SIM Card or Microchip SIM

2. Download the Flexiroam X App

3. Create your Flexiroam X Account

4. Scan the included barcode to Link your Starter Pack

5. Turn on Global Roaming & Enjoy a lifetime of preapid data roaming in ~160 countries

6. Top Up Data Plans, Share Data, and access promotions & refer friends for free data.

How Does Data Plan validity work?

Your Data Plan is valid for the duration stated.

Data Plans can be purchased in advance and activated when required

Data Plans can be extended before they expire using the Extend Data Plan Feature in the Flexiroam X app.

Unused Global Data Plan data will rollover with any new Global Data Plan purchase

Example 1: Your current Global is valid till 30 May 2022. If a 1GB Data Plan (90 days validity) is purchased on 25 May 2022, your new plan validity will be 23 Aug 2022.

Example 2: Your current data plan is valid till 1 Feb 2022. If a 500MB Data Plan (30 days validity) is purchased on 25 Sep 2021, your plan validity will remain 1 Feb 2022.

Can I still receive phone calls to my home number?

If you have a dual SIM or eSIM phone, you will still receive your calls if you have nominated Flexiroam for mobile data and your home SIM to receive calls/SMS.

While using the Flexiroam Microchip, once you've switched to Flexiroam X network, you will not be able to receive phone calls.

Corporate users with Cloud based Unified Communications or VoIP services such as Microsoft Teams, Zoom, RingCentral, 8x8 will be able to make and receive receive calls, messages and conduct meetings with Flexiroam.

Over the top messaging applications such as WhatsApp, FaceTime, Facebook Messenger, Line, Viber, WeChat & Skype will all work with Flexiroam

My phone is carrier locked, can I use Flexiroam X?


No, Flexiroam X is compatible with unlocked devices ONLY.

Please ensure your device is unlocked before using Flexiroam X.

How many countries is the service available in?

Flexiroam Data roaming service is available globally. Check our coverage to view the full list.